Terms of Service

Who we are

These terms govern your use of this store and any purchase you make. The store is operated by CHONG QING YUE HAN FENG SHANG MAO YOU XIAN GONG SI. Our full company details are in the Legal Notice.

Orders & acceptance

When you place an order you make an offer to buy. A contract is formed once we confirm your order by email. We may decline or cancel an order — for example if an item is unavailable or a price was shown in error — and in that case we refund any amount already paid.

Prices & payment

Prices are shown in the currency displayed at checkout. Payment is taken when your order is confirmed, using the payment methods offered at checkout. Any import duties or taxes set by the destination country are additional and payable by the recipient (see Shipping Policy).

Delivery

We ship worldwide. Estimated processing and delivery times are set out in our Shipping Policy. Delivery times are estimates and are not guaranteed.

Returns

Your return and refund rights are set out in our Refund & Returns Policy.

Product information

We describe our products as accurately as we can. Colours and details may vary slightly depending on your screen. If an item is not as described, contact us and we will put it right.

Liability

Nothing in these terms limits any rights you have under the mandatory consumer-protection laws of your country of residence. Subject to that, our liability for any order is limited to the amount you paid for it.

Governing law

These terms are governed by the laws applicable at our registered place of business, without affecting the mandatory consumer rights of the country in which you live.

Contact

Questions about these terms? Email Support@zenoclimat.de.